CLAIM OR ITEM-RELATED REQUEST.
I would like to make a complaint on an item that I purchased in store.
Any complaint related to an in-store purchase must be referred to the store where you bought your item. You can find the list of our reseller stores right here.
The item I received is different from the one worn by your model.
All our pieces are made by hand, so they are unique. Although the colors are the same, color placements may vary from piece to piece.
I need help choosing the size of my item.
To help you choose your size, you can find a dedicated size guide and care information on each of our product pages. You can also contact us by email at the following address: client@miicollection.com
How do I maintain my parts?
All our items are handmade with great care. We advise you, in turn, to take great care of them. We recommend that you refer to the care guide available on each product page.
Alternatively, we recommend hand washing in cold water. Machine washing is not recommended, no tumble drying, no wringing, no bleaching.
Gently wring by hand, line dry and iron on the cotton setting.
If you have a steamer, use it from the inside.
